The General Department of Tourism has issued Official Letter No. 1818/TCDL-TTTTDL to the Department of Tourism Management in the provinces/cities directly under the Central Government on coordination in implementing digital transformation in tourism activities.
Accordingly, in order to implement Decision No. 172/QD-BVHTTDL dated January 25, 2022 of the Minister of Culture, Sports and Tourism on the issuance of the Tourism Development Plan No. 2021-2025, the General The Department of Tourism has built digital platforms to support tourism activities such as the "Vietnam Tourism - Vietnam Travel" application; the platform “Tourism Management and Business”; Vietnam tourism database system; electronic ticket-card system; Smart travel card; Multimedia guide system; communication channels on digital platforms (for details, refer to http://nentangso.vietnamtourism.gov.vn).
In order to implement synchronously and effectively information technology applications, the Vietnam National Administration of Tourism requested the Department of Tourism Management in the provinces/cities directly under the Central Government to coordinate in deploying, connecting and connecting tourism systems. existing system with the digital platforms of the Vietnam National Administration of Tourism.
Digital transformation is an inevitable trend for the tourism industry in the context of the 4th industrial revolution, especially before the profound effects of the Covid-19 epidemic. Promoting the public-private partnership mechanism to mobilize resources to implement tourism digital transformation: Strengthening training and fostering human resources in the tourism industry to improve knowledge, skills and understanding of technology, transformation number; Accompanying the movement of creative startups, applying technology in the field of tourism, through organizing competitions, creating a playground for young businesses to contribute new ideas for tourism development.